- Connie & Dick's Service Center
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Pros: They have all the gadgets to make their shop feel very modern which is nice. They'll show you pictures on an ipad of what they found in your vehicle, and having a digital log of everything they went through. I went here because I wanted the diagnosis to come from a shop using the best technology and they give that impression. Shop is very clean and looks professional. Cons: For me personally, they seem hard to work with. I know I'm not a mechanic and I'm sure they get a ton of people thinking they know what's best, but I told them I thought a noise was coming from a very specific part and they didn't even try looking there. I spent the weekend fixing the part myself since they didn't seem to want to listen to my suggestion. During their inspection, they noticed the battery hold down hardware was missing. I appreciated them letting me know, but they quoted me a $700 fix for a new battery, battery tray, hold down, and labor. I declined and bought a hold down off amazon for $12 and fixed it in about 10 minutes. The battery tray was perfectly fine. I consider this a high end shop. If you have an expensive car that you don't trust with grungier mechanics and you want someone else to make all the decisions for your car repair, then this is the place for you. Otherwise I would suggest finding somewhere cheaper. |
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work was good some prices for work and parts out of line |
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Shop Comment Not sure what was up with this review, the vehicle's tires were very chopped up. One front and one rear shock was clearly leaking, they declined tires, shocks and alignment and asked us to only balance and align the vehicle. |
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VERY EXPENSIVE, DO YOURSELF A FAVOR AND SHOP AROUND !!! |
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I could have been killed. After supposedly fixing everything on my car, just after leaving their garage my car shut off. I was able to bring it back and told them I go an error code that indicated the ECM was overheating. They took a look at it for one day, Oscar me they couldn't find anything wrong with it, probably was vapor lock. I drove it home fine, but the next I drove it, it shut off when I was in heavy traffic going fast down a hill. If it happened 5 seconds earlier or later, it would have been a serious accident. I brought the car back, they ran more tests and told me that the ECM was overheating. Original estimate: $3000, now it's cost me over $10,000 |
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48 years of owning cars, worst experience ever. I took my 2013 BMW 750i in for an oil change I okay the new battery and the next call I received was that the engine had seized and it needed a new engine. I took my car in for an oil change and they seized the engine and won't pay to get it fixed. My name is Craig G from Chino, CA This is a true story.. |